Online entertainment should be a source of enjoyment, not stress. EX88 provides a comprehensive suite of self-control tools so you can enjoy your gaming experience with full confidence — at a pace that suits you.
Responsible gaming refers to a healthy approach to play — where you enjoy games purely as entertainment, not as a way to earn income or relieve emotional stress. At ex88, we believe every user deserves a fun gaming experience that doesn't negatively impact their daily life.
As Malaysia's trusted online entertainment platform, ex88 has developed a comprehensive suite of self-control tools accessible directly through your account. These tools are designed to help you stay in control — whether you want to set spending limits, take a break from the platform, or get an assessment of your own gaming habits.
Important to remember: playing on an online platform like EX88 involves real financial risk. Every gaming outcome depends on luck and chance. We do not encourage you to wager money you cannot afford to lose, and we provide all the resources needed to ensure you always play within limits that are reasonable for yourself.
Important Reminder: The ex88 platform is for users aged 18 and above only. If you are underage or experiencing serious financial difficulties, please do not use this service.
Healthy play starts with the right mindset. Here are the core principles we encourage all ex88 users to follow:
EX88 users who make use of our self-control tools demonstrate healthier gaming patterns and a more enjoyable experience in the long run.
Check yourself with the following questions. If you answer "yes" to two or more of them, it may be time to use our self-control tools.
If yes, contact the EX88 support team for self-control guidance.
We will never discourage you from using our self-control tools. Requests for deposit limits, self-breaks, or self-exclusion will be processed promptly with no additional questions asked.
All these tools can be activated directly from your account settings — no waiting for approval, no complicated procedures.
Set a daily, weekly, or monthly deposit limit for your account. Once the limit is set, the ex88 system will automatically block any deposit that exceeds that amount — no exceptions.
Set the maximum loss amount you are willing to accept within a given period. Once the loss limit is reached, your gaming session will be automatically stopped for the duration you have chosen.
Control how long you play each day. EX88 will send you a reminder as you approach your set time limit and will automatically log you out once the limit is reached.
Need a short break? Activate a self-break for 24 hours, 48 hours, 7 days, or 30 days. During this period, your account will be temporarily suspended and you will not receive any promotional communications from us.
If you feel that gaming has become a serious problem, you may apply for self-exclusion for 6 months, 1 year, 3 years, or permanently. During this period, your account will be fully locked and cannot be reopened.
Review your complete gaming activity, deposit and withdrawal history, and play patterns at any time. Full transparency helps you make smarter decisions about your gaming habits.
Recognising early warning signs is the most important first step. Do not ignore these signals:
Using money meant for bills, food, or daily necessities to fund gaming is a very serious warning sign.
Spending less time with family and friends because you prefer to play is a concerning sign.
Feeling extremely excited when winning and deeply distressed when losing — especially when it starts affecting your daily life.
Feeling compelled to keep playing after a big loss in hopes of recovering the money lost.
Concealing your gaming activity or the amount of money spent from people close to you indicates an awareness that something is not right.
All self-control tools can be activated in under two minutes directly from your account:
Access your account via the EX88 website or mobile app. Make sure you log in with the correct credentials and a stable internet connection.
Click on the profile icon at the top right corner of the screen, then select "Account Settings" or "Security & Limits" from the dropdown menu.
Look for the tab or section labelled "Responsible Gaming" or "Self-Control". All available tools will be displayed here with clear descriptions.
Select the type of limit or tool you want to activate, enter the appropriate value or duration, then confirm your choice. Limits take effect immediately.
If you need assistance or would like to discuss your situation further, the EX88 support team is available via 24/7 live chat — completely confidential and non-judgmental.
All information related to the self-control tools you use is completely confidential. ex88 will not disclose this information to any third party.
Answers to the most frequently asked questions about responsible gaming at EX88.
EX88 is more than just a gaming platform — we are a partner who genuinely cares about your well-being. Register today and make full use of all our self-control tools for a healthier, more enjoyable gaming experience.