EX88 treats user privacy as a non-negotiable priority. This policy clearly explains how we collect, use, store and protect your personal information at all times.
Welcome to the ex88 Privacy Policy. This document is the official statement by ex88 on how we handle the personal information you provide to us, whether during account registration, use of the platform, or any other interaction with our services.
Your privacy is more than a legal obligation for ex88 — it is the foundation of trust that shapes our relationship with every user. We understand that you entrust us with sensitive information, and we take that responsibility very seriously.
This Privacy Policy applies to all users of the EX88 platform including the website, Android and iOS mobile apps, and any other digital channels operated by EX88. By using our services, you agree to be bound by the terms set out in this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions EX88 to understand the complete legal framework governing the use of our platform.
EX88 collects information from you through several means depending on how you interact with our platform. We only collect data that is genuinely necessary to deliver quality services and comply with relevant legal requirements.
A. Information you provide directly:
B. Information collected automatically:
| Data Categories | Primary Purpose | Retention Period |
|---|---|---|
| Identity Information | KYC verification & account security | Throughout the active account period + 5 years |
| Financial Data | Deposit & withdrawal processing | Minimum 7 years (AML requirement) |
| Gaming Data | Account management & responsible gaming | Throughout the active account period |
| Technical Data | Platform security & improvements | 90 days to 1 year |
Every piece of information we collect is used for a clear and lawful purpose. ex88 does not use user data for any purpose not stated in this Privacy Policy without first obtaining your consent.
The primary purposes for which your data is used include:
EX88 does not sell, rent or trade users' personal information to any third party for their own marketing purposes.
EX88 understands that you entrust us with sensitive information. We do not share your personal data indiscriminately. However, there are certain situations where sharing information is necessary and legally justified:
All third parties that receive data from ex88 are required to comply with data protection standards equivalent to or stricter than those we uphold ourselves.
EX88 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. Our approach to data security is multi-layered and comprehensive.
Technical security measures we implement:
EX88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of the EX88 platform.
EX88 respects and ensures you can fully exercise your rights regarding your personal data. The following are the rights you hold as an EX88 platform user:
You have the right to request a copy of all personal information we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal information.
Under certain circumstances, you may request the deletion of your personal data, subject to legal obligations binding on us.
You may request that we restrict the processing of your personal data in certain situations provided for by law.
You have the right to receive a copy of your data in a machine-readable format for transfer to another platform.
You may object to the processing of your personal data for direct marketing purposes at any time without any negative consequences.
To exercise any of the above rights, please contact the ex88 support team via live chat. We will process your request within 30 business days.
EX88 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
In general, our data retention periods are as follows:
Once the designated retention period expires, your data will be securely deleted or fully anonymised so it can no longer be linked to your identity.
EX88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or platform improvements.
When we make material changes to this Privacy Policy, we will:
Continued use of the EX88 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how ex88 handles your personal data, please contact us through the following channels:
Our privacy team is committed to responding to all data-related enquiries within 14 business days. For complaints requiring a thorough investigation, we will keep you informed of progress within the stipulated timeframe.
Every layer of our security is purpose-built to keep your personal information safe at all times.
All data transmitted between your device and ex88 servers is protected with 256-bit SSL encryption — the same security technology used by leading financial institutions worldwide.
Ex88's identity verification process uses the latest technology to authenticate documents quickly and securely. Your KYC data is stored in a fully isolated and protected environment.
Enable 2FA on your EX88 account for significantly enhanced protection. Even if someone knows your password, they still cannot access your account without the verification code sent to your device.
Ex88's automated monitoring system operates around the clock to detect unusual activity patterns and respond to security threats before they affect your account.
EX88 holds a firm and unwavering commitment: we have never and will never sell users' personal information to any party for marketing or third-party business purposes.
The ex88 platform undergoes comprehensive security testing on a regular basis by independent cybersecurity experts. This ensures any vulnerabilities are identified and addressed before they can be exploited.
Join millions of users who have trusted EX88 as their online entertainment platform of choice. Your privacy is our priority — register for free now and enjoy a safe, secure gaming experience.